DTIA Academy

Helping you and your organisation innovate and grow in uncertain times and beyond

DTIA Academy is our learning organisation promoting Design Thinking knowledge, activation and implementation. Our curriculum committee ensures teaching quality by continuously refining training methodology, content, and developing skills of our pool of vetted and tested trainers and facilitators, all of whom currently practice Design Thinking at their professional capacities.

We are also happy to pair external mentors and consultants to organisations that intend to implement Design Thinking practice post-training.

Courses include

Design Thinking Awareness Talks

Talks aimed to raise awareness of Design Thinking concept to your teams. Besides the basic framework of Design Thinking, our trainers will share case studies, often from their own projects that demonstrate real-world application of Design Thinking. Design Thinking Talks can be calibrated to specific levels of your organisation.

Senior Leaders Stakeholder/Customer-Centric Innovation Briefing

3-4 hours/ half day interactive briefing session aiming to raise awareness of Design Thinking concept and how it creates values. Aiming at Board, C suite and Senior Management audience.

We explore how design thinking process differs from traditional management practices. How it helps to develop a customer centric innovation culture and the prerequisite and challenges of implementation. We use case studies, interactive problem defining exercise plus team discussion to get your senior organisation understand the value of design thinking and discuss how to implement it.

Design Thinking Practice Workshops

A highly interactive and experiential learning for an introduction to Design Thinking practice with no prerequisite beyond a curious and open mind. Besides Design Thinking theory and case studies, participants will work in cross-disciplinary teams through a project challenge to simulate real-world, end-to-end Design Thinking practice, imbedding new processes and tools to challenge their everyday approach to problem solving.

We recommend no more than 24 participants for this workshop, which can be delivered in-person over two days, fully online over five weeks, or in blended format over three weeks.

Practice Module: Human-Centered Research for Empathy

The first and foundational step to Design Thinking, “Empathy” is often least understood in conventional organisational processes. This is a half day module to deepen participant’s understanding of qualitative research and its relationship with quantitative data. Ethnographic (deep qualitative) research tools will be introduced. Participants will practice research design and a simulated user research interview and analysis session.

This is an extended module from our Design Thinking Practice Workshops, or requires at least awareness-level prior training in Design Thinking.

Companies and organisations served include:

Interested? Let us know

For more details on training, or partnership in training and curriculum development, contact our DTIA Academy Director, Edna Choi at info@dtinaction.com for details.